Frequently Asked Questions

The Pet Portrait Process

The AI generates four versions.

You can choose your favorite version by selecting it when you receive your proof. We will send an HD version of your choice.

Otherwise, you can request a REROLL. With a reroll we will send your portrait through the AI again to produce 4 more versions.

AI is impressive, but it has its limitations. Some images may have extra attributes or accessories that look slightly off. There isn't much that we can do about it at the moment. The best we can do is REROLL, which sends the image back through the AI process to generate a brand-new portrait set. We can't make minor changes or remove parts of the pictures. It's an all-or-nothing deal. We look forward to advancements that allow more fine detail editing.